On 21 January 2026, Guavapay Limited entered compulsory liquidation. The Official Receiver, an officer of the Insolvency Service, is its liquidator.
Guavapay is authorised by the FCA to issue E-money and provide payment services to its customers.On 17 September 2025, Guavapay agreed to a voluntary requirement with the FCA, restricting the activities it can undertake. See details on the Financial Services Register.As liquidator, The Official Receiver is responsible for:Managing customer claims against the firm.Returning funds to customers where possible.Deciding whether an Insolvency Practitioner should be appointed as liquidator to replace the Official Receiver.If an Insolvency Practitioner is appointed to take over as liquidator, we will provide an update accordingly.As the firm continues to be authorised by us, we will engage with the liquidator to seek the best outcome for consumers.